Reception opening hours - daily from 7:00 AM to 7:00 PM. If your check-in falls outside the reception opening hours, please inform us in advance about your planned arrival time via e-mail: crystalpalace@eahotels.cz.
Outside of reception hours, EA Hotel Service is at your disposal: +420 793 919 415
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Signal Chat 
Telegram Chat
Outside of reception hours, EA Hotel Service is at your disposal: +420 793 919 415
WhatsApp Chat Signal Chat Telegram Chat - Accepted credit cards - Visa, Visa Electron, Master Card, Master Card Electronic, Maestro and American Express
- Wi-Fi in the entire hotel free of charge
- Massages available upon request - 900 CZK / 1 hour (approx. 36€)
- Free luggage storage in a lockable hotel room
- Pets (up to 5 kg only) – for a fee of 450 CZK per night (approx. 18€)
Rent for FREE
- Baby cot
- Highchair
- Towel
- Iron & ironing board
- Umbrella
- Bathrobe
- Power adapter
Breakfast
- Breakfast can be purchased for an extra charge of 16€ (approx. 400 CZK) per person / day
- Breakfast is served from 7:00 to 10:00 (on Saturdays and Sundays from 7:00 to 11:00 AM) in the hotel restaurant
- Buffet breakfast
- Breakfast packages
- We offer a wide selection of cold meats, cheeses, salty and sweet pastries, egg dishes, fruit, vegetables, cereals, dairy products, juices, and hot drinks
- Prosecco included in the breakfast offer
Transfer and parking
- Parking in private garages or in the courtyard for a fee of 890 CZK / 35€ / night
Electric car charging station in the hotel garage (fee 20€ - approx. 500 CZK per single charge, reservation required)- Hotel minibus for up to 8 persons
- External taxi service arrangement
- Airport transfer arrangement (fixed rate of 950 CZK / approx. 38€)